Since May 2016, these services have been managed from a new Customer Solutions Centre, where Lanes Group and Thames Water personnel now work together in integrated regional teams to better support 15 million customers. We recruit for a variety of different skill-sets, both in the field and in offices at one of our 22 depots across the country. PRIMARY LOCATION. San Dimas,CA91766 The level of capital investment derives from depreciation of around 600m as well as a largely fully depreciated asset base (which means that the level of depreciation does not fully reflect the level of required investments as also some asset have to be invested into that have no annual depreciation anymore). The aim was to bid for and win a substantial wastewater network service (WNS) contract. Since May . Services we deliver to Thames include reactive and planned blockage clearance, internal and external flooding response, pollution control, remedial drainage, tankering and overpumping. 909-592-2772. They did pay some dividends from the operating business to the holding companies this was needed in order to be able to service debt at the holding level. This flooding was exacerbated by a two-day delay by Surrey County Council's 'Gold Control' flood control group in ordering Thames Water to close a sluice gate on a Thames Water aqueduct. Its rail division has a major contract with London Underground to provide maintenance and repair services for everything from bridges and structures to vegetation control and coin counters. recruitment@lanesgroup.co.uk Lanes Group plc Customer Solutions Centre 9 Cambridge Avenue Slough SL1 4AY 01753 254001 Our News Feeds Andy's jobs journey reaches fulfilment down in the sewers Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg. [4] Together, these are expected to result in an annual discharge reduction of 40%. Ashby said: We have a bespoke management course for all front line managers. Thames Water Utilities Limited Registered in England and Wales. Ashby said: We do roughly 320,000 jobs a year as part of our Thames contract, so instead of having a paper risk assessment our app records the risks and the mitigating actions undertaken, evidenced through the use of date and time stamped photographs. Backing this up, he said, we take over 4.5 million images every year in support of the companys ongoing customer service and H&S measures. [71] The released effluent follows the ebb and flow of the tidal Thames, and can take up to 3 days to exit the Tideway into the Estuary. All rights reserved. Lanes Group was formed in Leeds in 1992 [4] as a drain cleaning and repair specialist at which time they employed just five people. [49], In September 2007, 5km (3.1mi) of the River Wandle, Greater London was polluted. 2023 Biwater Holdings Limited. For more information about the work we do at our Slough utility hub contact us on 0800 316 9800 or fill out our. The team, now expanded to form our full Lanes Utilities division, was successful, and Lanes has been the sole WNS partner for Thames Water since 2014. [50] In February 2010, on appeal, the fine was found to be "manifestly excessive" and was reduced to 50,000. In a vision developed jointly with Thames Water, the Customer Solutions Centre combines new working practices and new digital technologies that are fully-focused on delivering excellent customer service and experience. CenterID: 226 Find out more about what makes the drainage sector such an attractive proposition for those looking for a change in career. This contract makes the company solely responsible for the waste management of roughly 14 million homes or 25 percent of the UKs population. As Utility key workers, Lanes Group plc is continuing to support the nation throughout the current pandemic on a 24/7 basis. The team, now expanded to form our full Lanes Utilities division, was successful, and Lanes has been the sole WNS partner for Thames Water since 2014. Billion Pound Contract Award | Thames Water | Lanes Group It gives me great pleasure to announce, we have received our official award letter regarding the | 25 comments on LinkedIn [76] The third stage is the 25km (16mi) Thames Tideway Tunnel, which was proposed by the Thames Tideway Strategic Study, including Thames Water, as an effective solution to deal with most of the remaining problem. APPROACH. Click again to sort descending. They also have an effective operational lifetime of nearly a century, which means that communities have utility solutions that are built to last. 11/06/2019; Each year, on average, there are 5060 such incidents and a total of 39million cubic metres (1.4billion cubic feet), or 39 million tonnes, is released. An appeal against Reading Borough Council's rejection of the plan was dismissed by the planning inspector in January 2011. This article about a civil engineering topic is a stub. Ashby said: Weve put a lot of time and effort into understanding workplace frustrations and exploring the more subtle elements of health and safety, including stress management and developing personal resilience., The company is serious about this attitude shift, already accruing 9,000 person hours of training in the past year. View our Tournaments. Lanes Group "thames water" Reviews | Glassdoor Lanes Group Is this your company? This is The principal activities of the group are drainage and sewerage repair as Lanes for Drains, trenchless repair of sewers and drains as Lanes Reline[1] and civil engineering for railways, trams and the London Underground as Lanes Group Rail Division. Chaparral Lanes. Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager? Were proud to say that our work has also won numerous national water industry and business awards, for innovation, health and safety, and service excellence. Since 2014, Lanes Group has been the sole WNS partner for Thames Water plc. [78] On 3 November 2015, Bazalgette Tunnel Ltd received its operating licence from OFWAT, ensuring the start of the project. However, the new design was not intended to cope with the doubling of London's population over the following 150 years. [35] The Consumer Council for Water, a customers' group, accused Thames Water of continuing to miss its targets for the preceding five years. If you still have questions about our application, induction and onboarding processes, check out our FAQs page for additional information. [6], In April 2014, it was announced that Lanes had become the first British company to carry out a no-dig lateral junction (known as a top hat) repair on a wastewater network sewer. The company was fined 10,000 and ordered to pay costs of 4,488 [53], On 29 October 2011, Thames Water released thousands of tonnes of raw sewage into the River Crane in Greater London, killing thousands of fish, when a six-tonne valve jammed during routine maintenance. This is equivalent to a reduction of 16million cubic metres (570million cubic feet) or 16 million tonnes per year, down to about 23million cubic metres (810million cubic feet) or 23 million tonnes of effluent per year. Efficiency is not a merely abstract concept for Lanes, which relies daily on the smooth running of its fleet of hundreds of vehicles, Ashby said: We have invested in advanced vehicle tracking units which will help our engineers drive smarter through real time feedback on driving behaviours; since implementation we have seen an improvement of 15 percent in our fuel costs., Ashby also noted how the company makes use of its diverse sector coverage to gain a broad competitive advantage. Its adoption of app-based technology has not only saved countless paper documents, but also saved time and effort, while enabling the business to remain transparent through the extensive use of photographic images. Lanes Grouphas been entrusted with the impressive and equally daunting task of supplying Thames Water's waste water infrastructure with repair and maintenance services. Another incident of sewage discharge occurred on 7 August 2014. Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg. Likewise, it daily removes, treats and disposes of 4.7billion litres (1,000million imperial gallons) of wastewater from 15 million customers (5.1 million properties) using 2530 sewage pumping stations through 109,400km (68,000mi) of managed sewerage mains to 348 sewage treatment works across an area of 13,000km2 (5,000sqmi) of South England. The concreting of huge amounts of London's green spaces causes substantial rainwater run-off into the drainage and sewerage systems which had been expected to soak into the ground. Lanes Utilities is responsible for delivering planned and reactive maintenance across Thames Water's 110,000km sewer network on behalf of 15 million wastewater customers. Services we deliver to Thames include reactive and planned blockage clearance, internal and external flooding response, pollution control, remedial drainage, tankering and overpumping. Lanes Utilities, set up to deliver the contract, unblocks, cleans and repairs drains and sewers on behalf of 15 million Thames Water customers. Our employees are the heart of Thames Water, and we really look after them. This forward-thinking, advanced and collaborative approach typifies our approach to serving utilities partners, and our dedicated utility hubs only cement our ability to deliver on all of our promises with utilities partners guaranteeing a level of service previously unseen in this area of the industry. [42] As of 2015[update] Thames Water leaked 25.1% of supply. As the UK's largest privately-owned drainage contractor, we operate 25 regional offices and depots across the country, offering driver job vacancies and long-term career opportunities for hardworking and enthusiastic professionals dedicated to helping our millions of customers in their time of need. The Fatberg was discover as part of routine maintenance carried out for water company giant, Thames Water, in which the company operates and maintains 109,000km of underground network asset across a land mass of 5,000 square miles. Accepting New Patients. Innovation is central to our success in working in partnership with Thames Water, a process that led to the opening, in 2016, of our Customer Solutions Centre (CSC) in Slough, Berkshire, to coordinate all maintenance activity. SHIIFT was tasked with creating a blended training solution for Thames Water and Lanes Group plc, with the expressed goal of improving employee recruitment, career retention, and to improve the outcomes of workplace training. The company has achieved these reductions by: The recent successes in meeting leakage targets have mitigated the earlier failures to meet targets. In 2015, this same spirit of innovation has led the Lanes Rail Division to perfect a vacuumation cleaning system that promises to revolutionise rail track drainage maintenance. Kirsty James leads Lanes Utilities' planned sewer cleaning team which is on track to achieve its target of cleaning 1200km of sewers across the Thames Water region in . In addition, you will get flexible shift patterns to suit your personal circumstances and work-life balance requirements. Thames Water was repeatedly criticised for the amount of water that leaked from its pipes by the industry regulator Ofwat and was fined for this. This contract makes the company solely responsible for the waste management of roughly 14 million homes or 25 percent of the UK's population. It also recovers phosphates an increasingly important source of a dwindling naturally occurring mineral. Media related to Lanes for Drains at Wikimedia Commons. SL1 4AY. [45], On Christmas Day 2016, the Thames Water Hampton pump failed and as a consequence, thousands of Londoners in the TW and W postcode areas were left without water. Then, a specialist team from Lanes decided to look at the possibilities of using our existing infrastructure and knowledge to go a step further. Currently the largest shareholders are Canadian pensions group OMERS (23%),[9] the Universities Superannuation Scheme, (19.7%)[10] [11] BT Pension Scheme (13%),[12] the Abu Dhabi Investment Authority (9.9%),[13] the China Investment Corporation (8.7%)[14] and the Kuwait Investment Authority (8.5%). Thames Water has a licence to discharge sewage into the watercourse in storm conditions. As Utility key workers, Lanes Group plc is continuing to support the nation throughout the current pandemic on a 24/7 basis. By 2015, this figure had grown to 109,400km (68,000mi) of managed sewerage mains. On 14 March 2017, Macquarie Group sold its remaining stake in Thames Water's holding company to OMERS and the Kuwait Investment Authority.[26]. 50+ years | 25,000+ projects | 90+ countries | 30+ companies. We can offer our employees stability and structure - with several new framework contracts secured for three to five year periods. 929686. [65] Full planning permission was subsequently granted on 10 December 2012.[66]. Thames Water Utilities Limited Registered in England and Wales. Act 1974 after the death at work of one of its workers. [37] For 200910 the Ofwat-reported daily leakage was 668.9million litres (147.1million imperial gallons). Coverage on the story gained worldwide interest. Further updates can be found on our social media channels. In 2016, it paid the largest fine for a single pollution incident of 1 million. [20] As well as its British operations, it continued as an international water treatment consultancy and acquired further overseas operations. [56], On 9 December 2011, Thames Water was fined 60,000 after releasing sewage sludge into the Foudry Brook killing up to 20,000 fish in a three-mile stretch from Silchester, Hampshire. Thames Water awarded Bazalgette Tunnel Ltd the contract to build the 4.2 billion London Tideway Tunnel[6][7] Infrastructure proposals by Thames Water include the proposed reservoir at Abingdon, Oxfordshire, which would be the largest enclosed or bunded reservoir in the UK.[8]. 909-592-2772, View our Tournaments In a vision developed jointly with Thames Water, the Customer Solutions Centre combines new working practices and new digital technologies that are fully-focused on delivering excellent customer service and experience. In June 2014, raw sewage and treated sewage was discharged into the Maidenhead Ditch. Lanes Utilities won the Thames Water Health and Safety Innovation of the Year award in both 2014 and 2015 as well as gaining 7 consecutive Gold Awards for . Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Site Design & Development I-COM. The company was also ordered to pay costs of 87,944[62][63], In May 2021, Thames Water was fined 4m for a number of pollution incidents which took place between 2016 and 2019 in the Kingston Area. The first two stages of the improvements were upgrades to 5 sewage treatment works and construction of the 6.9km (4.3mi) Lee Tunnel, formally opened on 28 January 2016. Fri 8:30 am - 5:00 pm. Untreated sewage with a high ammonia content was discharged into the Fawley Court ditch and stream that flows into the River Thames at Henley-on-Thames. [36], Thames Water has hit its Ofwat-agreed annual leakage-reduction target for each of the ten years running from 2006 to 2016. 924 OVERLAND CT. SAN DIMAS, CA 91773. Accepting New Patients: Yes. . On 17 October 2006, following several years of criticism about failed leakage targets in the UK, RWE announced it would sell Thames Water for 8 billion to Kemble Water Holdings Ltd, a consortium led by the Australian Macquarie Group. Search for jobs with our partner Lanes Group, Learn more about our sustainable employment. Position: Stores Assistant Location: Iver Thames Water serves 15 million customers - which is approximately 27% of the UK population. Most recently our teams dismantled the Whitechapel Fatberg, which sparked significant global interest of the fatberg phenomenon and has now become the subject of an exhibition at the Museum of London. [5], In 2013, the firm won a 750 million contract to provide emergency blockage clearance and remedial drainage work to Thames Water in north London and the Thames Valley. One of the characteristics of the company is its commitment to health, safety and employee wellbeing. In 2017 Lanes Utilities discovered the largest ever fatberg in history, located in Whitechapel, East London, it is thought to be 250 metres long, weighing 130 tonnes, which took specialist sewer working 3 weeks to clear. "Lanes Group completes Crossrail replacement project - UK Construction Online UK Construction Online", "The Lanes Group wins record 216m contract", "Lanes Group in a UK First For Pioneering Top Hat Repair", "Lanes Group chosen for 330m Tube programme", https://en.wikipedia.org/w/index.php?title=Lanes_Group&oldid=1106326399, This page was last edited on 24 August 2022, at 03:11. Its an innovation that has resulted in Lanes Utilities being selected, again, as a finalist in the 2015 Construction News Awards, being announced in June. We put them through MSTS and IOSH training, as well as providing them with training from the Institute of Leadership and Management.. Our team made use of the existing Igloo 360 facility as well as layer-on hardware and software . Further biogas capacity, the burning of 'fatbergs' removed from London's sewers and substantial solar farms have enabled the company to announce a 201516 target of generating 36MW (318GWh per annum) or 20% of its total energy requirements from renewable sources,[2][31][32][33] a 2020 target of self-generating 33% of electricity needs,[2] and a commitment to 100% renewable energy eventually. The prosecution followed an investigation by the Health and Safety Executive.[34]. [39] In 201112, actual daily leakage was 63710^6l (14010^6impgal); in 201213, 64610^6l (14210^6impgal); in 201314, 64410^6l (14210^6impgal); in 20142015, 65410^6l (14410^6impgal); in 20152016, 64210^6l (14110^6impgal).[2]. Lanes Group is the UK's largest independent drainage and utilities specialist. [45] In March 2017, Thames Water was fined a record 20.3 million after it pumped nearly 1.5 billion litres of untreated sewage into the River Thames. Lanes Group plc are a British civil engineering group specialising in drainage and sewerage repair and railway works. Are you enthusiastic, hard working and energetic? Thames Water was a Tier Three sponsor of the 2012 Summer Olympics in London.[24]. Biwater House, Station Approach, Dorking, Surrey, RH4 1TZ, Desalination, water reuse and membrane treatment, Environmental and social impact assessments. From fatbergs to fountains, read the latest news and updates from our business. The incident occurred at its Coppermills Water Treatment Works in Walthamstow, London E17 in April 2010 when an excavator reversed over and killed the worker in a slow sand filter. of any UK water company. Working at Lanes can be rewarding and fulfilling, but you dont have to take our word for it - weve asked some our staff to share their stories of what its really like to work here. Ashby noted that playing a major part in the smooth running of the countrys capital city can be a challenging and potentially stressful responsibility for his teams. Head Office17 Parkside Lane,Parkside Industrial Estate,Leeds, LS11 5TD. We've defined the skills that will be needed in the future and made recommendations for attracting and developing them. Sun Closed. The team at Slough serves Thames Water, the largest water supplier in the UK, as its sole wastewater network maintenance partner. . "[47], Conversely, in 2014, Thames Water admitted that it had accidentally over-reported the number of properties at high risk of sewage flooding between 2005 and 2010.