Vacation Club membership. product but we could spend more $ and upgrade. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Box 7602, Hilton Head Island, SC 29938. Vacation Club. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. At this point I just wanted to get my money back and get out of there. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. How many people normally accompany you? Does anyone else have experience with this and any advice? Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I have already paid $2655 plus $846. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. All of the lies, promises, and representations are part of the scam. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Palmera Vacation Club | Better Business Bureau Profile #3. This is the version of our website addressed to speakers of English in the United States. Payment . The only outcome youve been selected for is a fleecing. We asked plenty of questions, figuring 4 heads were . They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. To learn more, check out our blog What is a Timeshare and How Does it Work? Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Palmera is deducting $295 out of my checking account a month. You are using an out of date browser. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. No response. You can call member services, leave messages and never get a call back. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Please let me know about a class action lawsuit against Palmera if one exists. Click here to explore the Palmera Portfolio. I submitted a certified letter to the company with no response. Book by 8/15 for travel through 12/15/22. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. would get enough money to pay off their time share. Good luck! The club promoter is making a profit somewhere along the process. File a complaint. Palmera Vacation Club ratings, reviews and complaints - Time Shares I am thankful that the only financial information I gave was our credit card. So he takes us to another person so we can "check out". Most real companies would take the time..will see where it goes. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Write reviews, ask and respond to questions, Palmera Vacation Club - Timeshares / Vacation Rentals Forum get quotes and more. They have their own points system to be used within the resorts that are on Hilton Head. Our credit is being held hostage by Palmera Time Share. 602357907. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Hawaii TAT Broker ID #TA-023-193-6000-01 Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. sonyasample@gmail.com. When you buy a timeshare, its an investment in your family and quality of vacations. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club - Timeshares / Vacation Rentals Forum The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? My wife and I was deceived and lied to, they are good at what they do. First off, I want to say that the people from Palmera are so hard to get ahold of. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. After purchasing, I was told to just click Book Me and schedule my trip. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Need to find a different location? With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. This review was chosen algorithmically as the most valued customer feedback. Repeat this to yourself as often as is necessary. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Registration as a Seller of Travel does not constitute approval by the State of California. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. She gets rude too and tells us she guesses we just like to waste all of our money. BCA has no information regarding advertising review at this time. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. The trading power we were supposed to have with RCI was incorrect. We wouldn't budge. Washington Seller of Travel Reg. We want you to share your story, with both the good and the not-so-good. I just feel so bad for all of the people that get swindled by vultures like these. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Did they give you any bonus items ? I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. 13 A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. We were still not interested. I did this for over an hour. Report inappropriate content Robert F 2 posts 92. Sign up for free now, Sign up for free to participate on the website. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Type in the email address you registered with. Sign up for free now, Sign up for free to participate on the website. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. The Palmera membership also included a Quest If a deal is actually honest, it will still be there after you take a day or so to check it. The trading power we were supposed to have with RCI was Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. I just want out. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Down and my maintenance fee. (free membership giveaway for every 50 subscribers!). They responded recently they dont purchase timeshares. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Websites:There are no additional web sites. and told them we wanted to cancel the contract or they could *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Buyer Beware!!!! The latest complaint timeshare fraud was resolved on Aug 04, 2017. All of the one star reviews that you read are TRUE. I am one of those seniors who purchased on the promise that they would sell current time share. Reporter3228572. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Sleeps 8 . A lot of robocalls are currently making this pitch. Reviews are most valuable when they are original and unbiased. When I booked out trip, it took a solid week to speak to a representative. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Creating memorable vacations for our members. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Learn More. My dad had this happen and he called them and said he was not paying anothe dime. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. A timeshare is not what you may think it is. Need to file a complaint? Already have an account? We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". The lady I spoke too had no interest. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. After purchasing, I was told to just click Book Me and schedule my trip. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Featured review. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. No. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Others, however, ask you to pay big up front for some promised future benefit. No. 1 complaints for Palmera Vacation Club. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. We were blatantly lied to about our purchase. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Fla. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Learn how the rating is calculated 1 complaint. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Palmera Vacation Club | RCI.com This will surely increase the credibility of your complaint. The guy then became upset and challenged us why we could base our decision based on something online. Please let me know what happened or who to contact. For a better experience, please enable JavaScript in your browser before proceeding. Remove some or all of your filters below. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Other restrictions may apply. Initial Palmera Vacation Club complaints should be directed to their team directly. 46 inquiries Theres nothing worse than a cramped hotel room and lack of personal space. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. All Rights Reserved. Contacts:There are no additional contacts. membership takes 45 days to activate, 15 days after you can So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club The first clue should have been that the Quest When I called the number on the email, it took me to an automated service. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Looking for Palmera Vacation Club Login? Copyright 2020 Business Consumer Alliance All Rights Reserved. BBB Business Profiles are subject to change at any time. One of the worst decisions of our life. Palmera Vacation Club Reviews | Glassdoor Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. If we can verify it in our system, an email will be sent to you with your password. 'unethical behavior' I was verbally abused and threatened by staff member. After all, it's not their money but yours. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Other restrictions may apply. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Prove them wrong! RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Rescinding Palmera Vacation Club in Hilton Head, SC They tell you it will take a little over a month after the sale before your on-line account for reservations is active. You wont have to exchange your vacation week or points. Bottom line: Palmera VC is a scam. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Some restrictions apply. Usage Type Annual . After researching and finding this site (thank God!) This post has been removed at the author's request. It was basically, sorry sucker attitude. Resolution Sought My decision to purchased was based on lies. Must call to book. Perhaps, the finest resort community along the Atlantic Coastline. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Judging by everything I'm reading, nothing has changed and they are still lying. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. We said that we prefer to rent houses when on vacation instead of staying in condo communities. The product has changed into something that families, couples, and adults love. I even saw some stuff abour class action lawsuits. If I were you I'd get out of there as quick as you can. I suspect this goes on all the time. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Nothing that the salesman presented to us was Palmera also has a Facebook page that we should all be posting on. available to us. an attorney but they refused to negotiate with him. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Palmera Vacation Club has been in contact with Ms. ***** File No. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Has that happened to anyone else? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. BBB reports on known marketplace practices. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. These vacations are limited. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums This was enough to scare us away. Location. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. All reviews are available on the sites they are accredited to. We purchased a timeshare with Palmera. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Also publication TIMESHARING TODAY. To use our mobile site, please enable JavaScript. The Palmera membership also included a Quest Vacation Club membership. Business Profile for Coral Resorts - Better Business Bureau 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. And can't book anything. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Consider how much of your income goes towards bills and what you have left over at the end of each month. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. He showed us the availability for the following year during the same week we purchased. The latest review amount billed was posted on Feb 28, 2023. With the average cost of a timeshare, you will have already made up what you paid for and more! Claim it and get a lot of features. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Write reviews, ask and respond to questions, Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Everything you need for a luxurious relaxing vacation. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. ST-26552. After being told they could take a trip to Hawaii, the couple went back home to Alabama. We returned ComplaintsBoard.com is a leading complaint resolution website on the Internet. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I was puzzled by this statement. This is a massive operation I thought. Palmera Vacation Club Company. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Some. I have tried multiple times and never receive a response from the request. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Thats just false for anything thats not outright property ownership. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Write reviews, ask and respond to questions, Check the complaint history, rating and reviews on this company. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Often, you can answer the scam-or-not question before you even see the details of a club promotion. He also danced around answering a lot of questions. This sounded good to me as my current time share only gave me one week and a one bedroom. Scam Clue 3: A promotion claiming youve been specially selected for membership. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. At our age changing made sense if this transition occured. The travel prices the salesman a 5 week time share at Island Links Resort in Hilton Head, SC. This will surely increase the credibility of your complaint. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Submit a complaint and get your issue resolved.
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