The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Sunset Group, Customer Service Center - csc@sunset.com.mx. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Instead of waiting around thinking the solution will present itself to you. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. to justify the additional $480 added to the $9, 815.00 balance. Write a review Sign in. It's such a shame that these crooks are taking advantage of vacationers. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. VW Car-Net Not Working, Lawsuit Blames 3G Sunset www.sunsetscam.com Our experience was similar: And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Author of the review. I bought their package and regret it very much. XChange is a subscription-based clearinghouse of state court information. How did it turn out for you guys? Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: All they would say is "that is what your maintenance fee guarantees". I can't begin to tell what a horrible experience it was. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. All information on this website should be used as educational material. Therefore, we used the five day right of rescission as stipulated in the contract. These cookies do not store any personal information. These specialized businesses are designed to help get you out of your contract, usually for a fee. Please don't fall for anything that has Royal Elite's name on it. Im Michelle. you paid 22 275, how many weeks and were you non the platimun plan? 2. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. A scam is an illegal scheme designed to cheat you out of your money. This was again was a bad mistake. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . Sunset World Resorts & Vacation Experiences - Complaints Board If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. It's a lie. Hire a Legitimate Timeshare Exit Company. Of course they refused. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. They said this was a standard business practice in Mexico. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. In reality, all-inclusive is mandatory for usage at all their Cancun locations. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. That really shakes them up. If someone wants to make a discussion forum and share information, contact me I bought their package and regret it very much. I wanted to cancel but my wife wanted the SUV for the week. They said it was tax deductible. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. BEWARE this is a scam. This turned out to be a Big Mistake! a complaint VS. Sunset . Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. We were well within our 5 business day window. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I insisted that they email me the properties that are offering n the package as destinations. Im praying one day there will be a law suit against them. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Info on Sunset Resorts, Cancun & Playa del Carmen Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR Kings Creek Plantation Timeshare Cancellation? but this timeshare by Royal Elite/Sandos. Timeshares & Vacation Clubs. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Filed March 20, 2017 I cannot even sell mine for $1. How to Get Out of Raintree Vacation Club Timeshare? If youre hesitant about an investment opportunity, do some research before making a decision. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. I live in Australia. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. 1. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. But opting out of some of these cookies may have an effect on your browsing experience. I keep calling but to no avail. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Have not heard much and really do not want to deal with it, still burns me. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. I hate those people with a passion. Another thing to keep in mind is that anything that sounds too good to be true probably is. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. How to Get Rid of a Timeshare with a Mortgage Balance? One common complaint against Sunset Group is that they make it very difficult to cancel your membership. We strive to be the trusted resource you can count on in the most important . Beware of timeshare scams in Mexico! How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. There is nothing stated in the contract Sunset Solutions Group Response Apr 23, 2020. Our mission is to eliminate scams in the timeshare industry. Unfortunately, almost every timeshare exit company promises to do the same thing. Don't let them get away with it! Let the truth be known! 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Same thing happened to us. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Hopefully USA will read all of these issues; FBI please help . The company takes great pride in taking care of all your needs before, during, and after your stay. How To Cancel Royal Holiday Club Timeshare? It has now been almost 5 months and I am losing faith they will ever pay me back. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. These cookies will be stored in your browser only with your consent. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. They refused. Sunset World Resorts & Vacation Experiences - Scam and fraud! I have been in touch with people there and they say they are working the process but it takes time. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. How to Cancel Royal Holiday Club Timeshare? ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Me and my mom were mislead and not they said our membership cancellation is not valid. Promotoria Sunset Group Timeshare Owners Lawsuit I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. #5. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Responding to a Complaint or Petition. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. Thanks. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Sunset World Resorts & Vacation Experiences Review: sunset group How To Cancel Holiday Inn Club Vacations Timeshare? As we mentioned countless times before, escrow can be very beneficial. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. I only get emails. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. They accepted this and said they would process the paper work and credit our accounts. However, there are a few options available if you want to get out of your contract. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Absolutely outraged! Remember at first she said she was trying to sell her vacation as an employee. They had already charged my credit card for the deposit. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. What a lead in! If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. May 22, 2010 @ 12:56 PM). Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. Just a thought. You can also try to sell your timeshare on your own. We sent in the documents and waited for closure. We liked going out & trying different restaurants. Thanks. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. i personally would beg to differ. Please be aware of these types of schemes. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. I am okay to take the 'hit' with collections, but did you make any more payments? Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. 77500. If there is an Action Lawsuit going on some one please contact me thank you. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. We only suggest companies with high ratings and verified customer reviews. We hope this article has been helpful. Please help! Were eager to assist in any capacity we can. We are Americas #1 Timeshare Exit Resource. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. How To Get Out of a Hilton Grand Vacations Timeshare? Can You Get Rid of a Sunset Group Timeshare? I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem.
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