alight customer care representative job description

Alight Easy 1-Click Apply. Customer Care Group jobs | Customer Care Group jobs at Alight Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Our story starts with a simple universal truth: Every business is a people business. A 401k plan that includes a corporate match. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . How much does a Customer Service Representative make at Alight - Indeed Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) This role requires that qualified candidates must reside in one of the following states: Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) You will be notified during the hiring process which checks are required by the position. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. You will The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Benefits start on your first day of employment, Programs & activities that give back to our. Please enter a Name and Password so you can update your Job Alerts in the future. Our story starts with a simple, universal truth: Every business is a people business. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight Solutions hiring Customer Care Representative - Bilingual To deliver on this purpose, we do things differently. Alight Solutions Customer Care Representative Jobs Full Job Description. The estimated base pay is $36,558 per year. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Customer Care Representative Human Resources. * Use productivity and quality data & metrics to achieve superior customer service results Alight also offers a comprehensive benefits package. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. 88 followers . Customer Care Representative, Human Resources (The Woodlands, TX) job There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Apply online instantly. Si es as, entonces ReedGroup es para ti! Customer Care Representative Human Resources. You will be notified during the hiring process which checks are required by the position. Customer Care Representative Human Resources. Customer Care Representative, Human Resources - Virtual - LinkedIn Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Be Real with Alight and help us re-imagine how people and organizations thrive. Learn more at . Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Help make it more accurate by adding yours. Knowing our products inside and out so that you can . Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. All Rights Reserved. Tasks to include in a Customer Care job description . At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Want to receive job alerts for similar jobs? Alight - 3.1 San Juan, PR. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. 2023 The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. We strive for Excellence Every Day by collaborating with our clients and colleagues. Explore careers Media or Investor inquiries? Our Promise They inform them about products and services, answer their questions and resolve their issues. Our story starts with a simple universal truth: Every business is a people business. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. They answer inquiries by phone, e-mail, web chat, or social media. Customer Care Representative interview questions and answers Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Customer Care Representative, Human Resources - Virtual - LinkedIn Responding promptly to customer inquiries. Si es as , entonces ReedGroup es para ti! * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Reporting Relationships Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. We strive for Excellence Every Day by collaborating with our clients and colleagues. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Interested in Workday positions? Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. You have successfully created a new job alert. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Carry out monitoring visits to verify information provided by . The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Alight Solutions Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. This position supports Alight s benefits administration and HR BPO platform businesses. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Acknowledging and resolving customer complaints. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. 1999 - As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Travel * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. We are not an agent or representative of any employer. Find out if you meet the requirements! We reward continuous improvement and encourage you to own your own development. Alight hiring Customer Care Representative -Absence Management Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language You can deactivate or delete job alerts by clicking the button below. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. These teams are a critical component of Alights health care,retirement and HR-delivery services. Donor Engagement Guide Job in Minneapolis, MN at Alight as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) At Alight Solutions, we are reimaging how people and organizations thrive. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. At Alight, we are reimagining how people and organizations thrive. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. You will be notified during the hiring process which checks are required by the position. Find out if you meet the requirements! Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Customer Support Representative Salaries in the United States for Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Full-time $12.50 an hour. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. People can always trust us to say what we mean and depend on us to do what we say. Customer Care Representative, Human Resources (Charlotte, NC) job This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Alight is committed to the continued development of our colleagues. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Check out our current jobs that have a virtual/work from home option. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Health, Dental, Vision, Life Insurance and more. Customer Care Representative Job Description - Gladly Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Get hired today! Join our team. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Get a free, personalized salary estimate based on today's job market. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). The estimated additional pay is $2,234 per year. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Average Alight Solutions Salary | PayScale Lensa, Inc. - Lensa is a job search engine. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. We reward continuous improvement and encourage you to own your own development. HDHP or PPO available., At Alight, we believe a companys success starts with its people. You're able to quickly input and retrieve data while working with the customer on the telephone. Find the best jobs in the US, apply in 1 click and get a job today! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Customer Care Representative, Human Resources (Lincolnshire, IL) job And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. View similar Customer Service / Guest Services jobs below. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. It's why we're so driven to connect passion with purpose. Livelihoods Assistant at Alight Uganda - Jobweb Uganda Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Get hired today! * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. View Job description, benefits and responsibilities. We're always looking for great talent. This training will take place during the first 5-weeks of your employment, and the hours are full time. Its a permanent virtual customer care representative Job. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. See office directory As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. You will be notified during the hiring process which checks are required by the position. Find contacts: direct phone number, email address, work experience. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Working as a Customer Support Representative at Alight - Indeed https://www.consumer.ftc.gov/articles/0243-job-scams. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Alight Solutions hiring Customer Care Representative -Absence Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. On average, Willa Davie works for one . * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Alight Solutions Customer Service Representative Reviews These teams are a critical component of Alights health care,retirement and HR-delivery services. Bilingual (English/Spanish) Customer Care Rep - Virtual. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Alight - Customer Care Representative