straight talk customer service

Plans include unlimited talk and text and high-speed data. Service is currently available for your address. Their website claimed my transaction didn't go through even though my credit card was charged. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Here are 8 tips for writing great reviews. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Very frustrating since Im having to borrow someones phone. You can now share news articles on your favorite social media channels. WebSearch Newegg.com for iphone 6s plus straight talk. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. This number worked fantastically, and I got all I needed accomplished! If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] They have one of the most dependable 4G LTE networks in the United States among low cost carriers. 4G LTE or 5G-capable device required. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. WebWho can I contact if I am having issues with my Phone Service? You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You can call us directly and we will help you. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. All rights reserved. WebClick on the option See Balance/Service Date. The wireless phone number can be changed only up to 4 times per year. Track data Does Straight Talk offer a refund after cancellation? Click below for our Contact Information and hours of operation! You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). You have exceeded the amount of items allowed in your cart. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. It goes against our guidelines to offer incentives for reviews. Privacy policy 2023 TRACFONE. Straight Talk Wireless Straight Talk We will get back to you in a few minutes. The freaking phone isn't no good the button doesn't work. I ordered a Samsung Galaxy S10 from their website. They are terrible! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Their website claimed my transaction didn't go through even though my credit card was charged. It is impossible to talk to someone who speaks fluent English. Yes, you may change your Straight Talk phone number. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. WebContact Us Now. Straight Talk will unlock phones for current and former Straight Talk customers for free. WebChat with one of our agents live. Straight Talk Customer Service Even when they trouble shoot my son's phone he still can't do anything. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. I've had problems with customers service every time I've had a issue with my service. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. You can use our automated system or speak to a Customer Care Representative. Get buying tips about Prepaid Phones delivered to your inbox. FAQ. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Walmart rep asked my address then recommended ST home internet. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. That person took my address, email address, and phone number. Sometimes, they might try to convince you to remain with them. Anyone can write a Trustpilot review. Talk You may transfer your telephone number from another company to Straight Talk. We use dedicated people and clever technology to safeguard our platform. Where do I start! Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Straight Talk Wireless A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Straight Talk Wireless Coverage Map West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Send a letter: It is also possible to write and send a letter to Straight Talk. This company and the people who work here are so horrible. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. How Do I Purchase a Plan with Straight Talk? J.D. I never was able to get one. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Straight Talk Straight Talk While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. I mean extremely rude. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. CROOKS! Unfortunately, they've lost our business going forward. They asked if they could call me on a different number to troubleshoot. The data is non existent no matter if it is the beginning or end of your service date. A couple hours later my phone lost service. You'll sit for hours waiting for help. WebChat with one of our agents live. There is no spot reserved for this router, you will need to check service availability for your address. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. They also have a rewards program so you can earn points to get free monthly plans. Contact Us How Do I Register My New Straight Talk Phone? I have been without service since 1/02/23. I spent HOURS on the phone with customer service getting the same answer every time. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. File a Complaint Against Straight Talk Press 1 for English and then 4 twice through menu prompts. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). No international roaming allowed. Never had any other carrier! A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Billing & Payment. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I guess you get what you pay for with the cheap service!!! Copyright 2022 Consumers Unified LLC. Welcome to 611611, the text helpline. They wanted me to buy another cheap phone to keep my number. Press # three times. Straight Talk Straight Talk Phone Number Enter your address to check service availability for your address. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. I do not know if they changed their website or not. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. SMH!!!! By texting keywords to 611611, you are consenting to receive response messages. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Advertisers above have met our You can keep your Straight Talk phone number after canceling their service. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. I have never talked to a worse customer service line nor have I ever delt with a worst company. WebSearch consumer complaints, reviews and information about straight-talk-.com. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. Your System Sucks. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. WebAt Straight Talk, customer service is extremely important to us. The next step is to activate your device and redeem your plan. Meanwhile, she said their is nothing wrong with my phone. INSTALL NOW>>. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. If you paid for their service in advance, you are entitled to a refund. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". They outsource all of their work to Philippines who do not know the basics of the English language. This is a garbage company and should not be able to do business. Please save your time and don't do this service. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. File your review. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. The worst phone service ever!!!! > Sign In / Reset Password. r/StraightTalk 2 yr. ago. Straight Talk Nobody can help me. I accidentally threw my sim card away when switching to Visible. Apparently I am not the only one with issues. Check your balance, refill or manage plans and phones with our 611611 text feature. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e There wasn't one person that I spoke with that even cared. Straight Talk Service 30 minutes to sync email to your phone. Tim was only in his late 20s, but just didn't care anymore. There is nothing like a good deal. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. There's a problem. Terms & conditions, Privacy Central Customer service is the worst, worst trained individuals on the planet. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? I do NOT recommend Straight Talk, since they will not do honor their warranty! Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. You can call us directly and we will help you. My other carrier released my number which left me with no phone for 36 hours. Well start sending you the news you need delivered straight to you. Reduce the use of the "Live Wallpapers" (These use processing power and memory). IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Straight Talk is a reliable alternative to major cellphone providers. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. It offers four different service plans with different data and storage options. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. This is the best way to manage and repair your business reputation. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Find answers to common Straighttalk questions below. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. No one knows how to help or even cares. Text 611611 to check your balance, get refills and much more. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. He said he was sorry but not allowed to once the ticket said it was denied. I absolutely hate Straight Talk! Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Why Ripoff Report will not release author information! There is a charge for this service for noncustomers. WebStraight Talk is committed to providing our customers the best customer service. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Refill with your credit card right from your device. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Its Free to Join! Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Manage Account. Rates are subject to change without prior notice. Dont waste you time or money. strict standards for business conduct. All Rights Reserved. Straight Talk Customer Service Number Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. The 2nd person wanted me to scratch off the pin on the data card. Simply let him/her know that youd like to cancel your Straight Talk service. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I will be taking the phone back. Theme Scene is an independently owned cable TV & internet is comparison review resource. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] I am beyond sick of straight talk!! Get immediate Straight Talk support from HelpOwl.com. And this doesn't make any sense at all. I was a no show due to a soft water flooding of o They refuse to credit my account and are charging me full price for another month without the service I paid for. Available online only. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Straight Talk Still no service. We then hung up. TRACK USAGE: You may download a Data Usage app such as My Data Manager. About 5 hours later, I had not received the label via email, so I called back. Turn off Bluetooth and GPS when not in use. Its slower data speeds may not work for people who use their phones for streaming. This is your device's unique identification number. I was forced to accept the free Verizon sim. The first rep. this morning said he'd call me back on my cell right off. Dial *#06# on your phone to find out what it is. Transferred my friends number and now both phones are not working! Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? I told all of them the error I got. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Only for personal use. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Kept asking to speak to a manager but was told they were a manager. Straight Talk I am now in the process of changing carriers because of how horrible they are and continue to be. So I'm out money with no phone or service and thus far no solution offered. I will be looking for another pre pay service with hopefully much better customer service! I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Please select which one you wish to keep. Copyright 1997-2023 Ripoff Report. How those businesses take care of those complaints is what separates good businesses from the rest. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Do not work with this company it's a scam. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. All rights reserved. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. How do I know I can trust these reviews about Straight Talk Wireless? Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". All of a sudden my phone stuck in sos mode. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. So I'm out money with no phone or service and thus far no solution offered. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. No international roaming allowed. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Wasted half a day! I factory reset the phone as well. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A I am very upset that they would not honor the warranty that the phone was supposed to have. I bought a service plan before my service cut off. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Concerns about data usage are often reported by users. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Call (888) 442-5102 to request an unlock. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings?