ticketek marketplace fees

Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Customer support was really good too, they were polite and fast with replying emails. Requesting a Refund. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. Further details in the disclaimer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Send them an inquiry many times and they are not answering! To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. Does anyone know what I can do? The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). short-changed. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. . Ticket limit 10 tickets in one transaction . If you're planning your visit, you can . ticketek marketplace fees Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. Just a thought.) Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. 10 business days I think is more than fair. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Start today. mobile tickets. There is no customer service centre you can call, just an automated voice call telling you to email. Ticketek Australia Reviews | Read Customer Service Reviews of premier The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. Wow, I hope it doesn't take that long. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. Ticket Info - Brisbane Powerhouse The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. I applied for a refund in August but have not been contacted. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Ticketek Terms and Conditions of Sale. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Our integration means you can list tickets for resale directly from your Ticketek account. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. as app-only tickets. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. This may vary slightly depending on which delivery method you choose. Appalling service. The price you select is what youll receive - the buyer pays the fees. I included links and explained my exact process, so they could identify weaknesses in this process. Sold tickets to a show on June 4, still havent been paid. $100. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. I had a similar experience in May-June, it seems like theyre still struggling. No reply emails or any form of communication. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. ticket looks like this you got a mobile ticket from Ticketek. After examining everything, you can post the listing and wait for the customer to buy it. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) I want an refund, yet there is no way I can get it. I don't have any other social media but if I must, I'll try on Twitter too, thanks. Feb 9, 2023. I was certainly given the runaround by others who I had dealt with. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. Sell tickets directly from your Ticketek Account. Fee-Free Event Tickets. tickets, mobile tickets (special links) or Ticketek app tickets. I tried calling, emailing before the show, had I had a response we would have made the show. What is Ticketek Marketplace? - Ticketek Australia I couldn't return to where I was, no progress, the booking system repeated itself, etc. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ is not on the list, No communication other than an email confirming tickets had been sold on the day I listed them. I cant attend the performance I have booked my tickets for. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . Press question mark to learn the rest of the keyboard shortcuts. If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! So I hope it will turn up! )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. What did you say to consumer affairs ? The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. 3.) At times, you will have to visit another website to confirm your purchase. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. Ticket resale in Melbourne | Tixel the actual Ticketek mobile link. Go to "Manage events" in your account. issues and conforming to regulations. Having the same problem. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. Inspite of giving all the details, continuous email stating - send it in new format or send more information. They haven't responded to my emails! . Garbag . Press J to jump to the feed. It will charge you a reasonable fee if you opt for ticket exchange. Sat 1 Apr, 23. Here are 8 tips for writing great reviews. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. I listed three tickets for one of the Manchester united football matches that occurred last month. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Now you can communicate to Ticketek Support through this site. What Is Tixel? This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Our This is a review for Ticketek marketplace, run by Ticketek. But, when you add delivery charges and extra fees, it just gets expensive. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Although both of them have many similarities, we can still differentiate them based on services and policies. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. to then often have to go to their desk at the venue to follow up the issues. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. -. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. You can also reach out to them through @TicketmasterCS account on Twitter. It was quite a bit of money, and I'm worried about losing it. Oakdale Middle School Staff, Zero stars, uselessly run, waste of a time company. Your email address will not be published. Please ensure you check the . Tickets from $652. Ticketek routinely mismanages ticket processing which should be simple. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Scroll down and click the big "Sell Your Tickets" button. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). Australian F1 2023 - 4 Day Pass. Read Customer Service Reviews of premier.ticketek.co.nz - Trustpilot I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. Required fields are marked *. It's nearly $400 worth of tickets. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. You can get in touch with your friend (or ticket broker if you purchased from a ticket Created by Nicole Bowman. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. Ticketek, Eventbrite and many more. Its a party over here. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Knotfest. 2 x Tickets to the Kid Laroi . Service Hours: 7 days, 9:00 am to 5:00 pm. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. Buy and sell tickets safely at Ticketek Marketplace New Zealand . 7 days. Yes! Ticketek - With over 40 years' experience ticketing the biggest live events and venues. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . These include cookies that allow you to be All Tickets. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. . Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. After calling the number and listening to all the preamble, the call disconnected. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Naoya Inoue Height Weight, Wed 8 Mar, 23. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Tixel is a safe ticket marketplace to trade tickets from Ticketek. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. Get your tickets quickly as they are usually available for a limited time only. Non existent customer service. on Ticketek, you can sell it on Tixel. It doesnt charge additional service fees for sellers. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. Ticketek Australia Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. The lounge open 30 minutes prior to the main arena doors on an event day. Sell tickets directly from your Ticketek Account. You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. ticket, Less missing out, more going out. Its ticket resale without the hassle. Sam Smith. ProductReview.com.au has affiliate partnerships. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. If you click on "Mobile Ticket", you will get to the same link that was included in your PDF (print-at-home) And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. Once you have selected your seat, you will be proceeding to add all the required personal details. Buy guaranteed tickets for sold out events at a fair price. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. Submit a request. We may earn small commission from the products mentioned in this post. on your I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Then I sold them in minutes on Tixel. Ticketek Marketplace - Buy and Sell Tickets Choose how your checkout appears for attendees. Ticketek tickets you no longer need. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. ?DO NOT BUY TICKETS FROM TICKETEK! If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. . I am up to 3 support tickets lodged with not a single reply.