This meant there was furniture being moved men shouting up and down the hall and dogs barking. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. The good news? I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. If you stayed at this property through Booking.com, you can write a review. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! American, Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. All of which have experienced no problems. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Great value! When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Review tags are currently only available for English language reviews. Made beds, replaced towels and amenities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We stayed at this hotel last summer, June 2010, and left with some bites on us all. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Check your selected option for more info. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. Check under the box spring. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. Please note that all Special Requests are subject to availability and additional charges may apply. The Academy Hotel Colorado Springs - Orbitz They are also responsible for the costs associated with eradicating the unit of the pests. Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Great property as a lay over or destination! when there are so many other options, close by, we will not be staying here again. June 12, 2022 . Was not really expecting housekeeping but they did come during our 3 day stay. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Please see our partners for more details. Our bed was horrible. The rest of the staff was very, very rude and it did not feel welcoming. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. We even got an upgrade to our room witch was AWESOME!!! There's nothing I didn't like. There was a line for waffles in the morning only to find out one of the waffle makers had died. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews Kids will love the heated pool. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. A 24-hour reception greets guests of The Academy Hotel. Amazingly clean. (Click on the Red Icon to view detailed bed bug reports.) This is definitely going to be our go to when spending a night in the Springs. WiFi is available in all areas and is free of charge. Just really not clean. Now the cons. Site content 2006-2019 Maciej Ceglowski Beautiful facilities, parking lot was a bit dark at night. Overall, okay. Weird. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Review tags are currently only available for English language reviews. But the complaints stop there. 15 Top-Rated Hotels in Colorado Springs | PlanetWare The property was run down and the room was awkward and small, especially the bathroom. 3. Very condescending when protocol had changed since last time we stayed. - Terms of use - Privacy - Disclaimer. Select dates to see this property's availability and prices, Food: They also have very strict protocol on handling complaints such as this. The Academy Hotel Colorado Springs - Booking.com The place was super clean. This is not a rash, these are bites! Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. This was for the price a grand slam! If the staff was better, the hotel would be an excellent place to stay. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. I have never received such terrible treatment in my life!! I would not choose this location again on futre trips. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. We went back to the area for spring break and decided to stay there again because of the location and price. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Breakfast was okay, but servers were nice. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Colorado Springs, Colorado 80920. Exterminators recommend we use the acronym S.L.E.E.P. Contributions should be travel related. They also have very strict protocol on handling complaints such as this. Bed bugs - Fairfield Inn & Suites Colorado Springs Air Force Academy 15 Best Colorado Springs Hotels - The Crazy Tourist Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. The bathroom had poop on the toilet when we checked in. It's a two bed room. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Overall the hotel was very nice as was the experience. This lets us know our reviews come from real guests like you. This place is such a gem!! Room 238 had bedbugs. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Oh, & rooms were almost sound proof! All of which have experienced no problems.
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