Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Like I said, I do want to thank him again for this. We're working on your case. Grace made sure it happened n it is now resolved. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Hi Annie,Our sincerest apologies for the inconvenience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. :). Horrible business and customer service. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Consider another cash advance option if your employer isnt enrolled. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Live support is available 24/7/365 online or by phone, according to the PayActiv website. 20072023 Credit Karma, LLC. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. We'd like to turn this around and resolve your issue ASAP. Articulate , very informative , and patient. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Beware Dont Use. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. PayActiv Review 2022: Access Your Money Earlier | GOBankingRates Have a blessed day. Join over 2+ Million people and put yourself ahead. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Dave charges a $1 per month membership fee, which is much lower than Empower. We'd like to turn this around and resolve your issue ASAP. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. EWA has not worked for a while. Read Customer Service Reviews of www.payactiv.com - Trustpilot Image: Woman on the street looking at her mobile phone. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Hi Erica,Thank you for taking the time to write a review about your experience. You can also easily lock lost or stolen cards. PayActiv, Inc. I need gas and my refill of my stroke meds payactive would not updated my hours. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Live support is available 24/7/365 online or by phone, according to the PayActiv website. UKG Wallet - Apps on Google Play lawanda moore. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Hi Courtney,Thank you for taking the time to write a review about your experience. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Finder.com LLC. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. payactiv.com Review - Scam Detector. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Have a blessed day. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. Hi there,We sincerely apologize for the inconvenience. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! There are no monthly maintenance fees to have a PayActiv account and no activation fees. Compare OrbisPay vs. Payactiv using this comparison chart. If i could i would give 0 stars this app and the service they give is horrible . * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We always try our best to do our job well, and your kind words make it all worthwhile. Hi Janel,Thank you for taking the time to write a review about your experience. It powers financial innovation by giving users the tech . he is a great agent and payactiv needs to give the man a raise cause he is awesome. Meanwhile, I will be overdrawn due to lack of funds. She was very polite and kind. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). This is the absolute worst app!! Yes, its legit. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. One of our representatives will be reaching out to you shortly to assist you. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. We hope to find a solution that makes you smile. Have a blessed day. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. A team member will be in touch ASAP. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. :). We'd like to turn this around and resolve your issue ASAP. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Hi Victor,We sincerely apologize for your negative experience. We'd like to turn this around ASAP. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Have a blessed day. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. m was so helpful he updated my ewa hours so I could handle all my business. New York, NY, 10016. Faster access to your money. 2023 Trustpilot, Inc. All rights reserved. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Get the money you worked for today, to spend on what matters to you. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Payactiv is a life saver! I promise he is the best & only agent i will deal with! Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. :). If youre considering using Payactiv, here are a few things to know. We may receive compensation from our partners for placement of their products or services. I was extremely frustrated before calling and speaking with Ava. We always try our best to do our job well, and your kind words make it all worthwhile. Their customer representative dont know anything. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I called three to four times the last two days and Im so glad I got Natalie this time. To resolve your issue, we need your account details. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. payactiv.com Review - Scam Detector $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. We always try our best to do our job well, and your kind words make it all worthwhile. If your employer offers EWA, all fees to access your earned wages are less than $3. We may receive payment from our affiliates for featured placement of their products or services. Credit Karma is committed to ensuring digital accessibility for people with disabilities. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Workers don't need permission to access earnings prior to payday. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. If your employer partners with Payactiv, youre automatically eligible to use this service. Agent after agent kept telling me to wait an additional 24 hours. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. I had a big issue n called for days. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Your earnings, spending and savings with you in control. Hi Tasha,We sincerely apologize for your negative experience. If you have questions about Payactivs security policies, contact the company on its website. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Founded in null . Hi Shelly,Thank you for taking the time to write a review about your experience. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). :). Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. This product doesn't have any reviews yet. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Great customer service!!! Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. :), I am changing my review again because grace helped me out with no problem. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. PayActiv, Inc. | Better Business Bureau Profile Like Empower and PayActiv, Dave also offers money management features. Oops! Replies to negative reviews in < 24 hours. To resolve your issue we need your account details. I appreciate the patience, going the extra mile, and not once being rude! There was an unknown error. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Have a wonderful day ahead! Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. We use dedicated people and clever technology to safeguard our platform. They will transfer you 20 times and no knows where your money is. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Feb 16 I finally get connected to Ned. If your employer does not use PayActiv, you may be better off with a different option. These offers do not represent all available deposit, investment, loan or credit products. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. This could put you at risk of getting caught in a cycle of debt. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. :). They treat you like family. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. We'd like to turn this around and resolve your issue ASAP. 5000+ G2 reviews. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. We'll do everything we can to make sure we do better in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Their customer support team is available via live chat and call 24/7.. Payactiv - Apps on Google Play Most people could download and use the app without technical issues. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, Mr. Davis worked very hard to help me and work with his supervisor. Companies can ask for reviews via automatic invitations. Is Payactiv safe? Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Took 5 minutes on chat to get asked the number to my account, while I was logged in. We spend all day researching the ever changing landscape of HR and recruiting software. We use dedicated people and clever technology to safeguard our platform.
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